Firas Ben Hassan
Head of Agentic AI Solutions Hub AllianzDay 1 | 17 November 2026
5:10 PM Case Study Agentic AI in Insurance: How to deploy autonomous systems across claims and customer operations while maintaining control
High-volume processes such as claims management and customer servicing present a significant opportunity for automation, but scaling these capabilities introduces new challenges around control, governance and risk.
This session will explore how agentic AI is being applied in real-world insurance operations.
- How do you prioritise the right use cases for autonomous systems
- Where can agentic AI deliver the greatest immediate value
- How do you balance automation with governance, oversight and risk management in regulated environments
Check out the incredible speaker line-up to see who will be joining Firas.
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